About us
PRIVACY POLICY
Last updated: March 7, 2026
At Alma Dorada, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment details
- Order information
- IP address and device/browser information
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Prevent fraud and protect our business
- Send marketing emails, if you have agreed to receive them
3. Payment Information
All payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our business, such as:
- Payment providers
- Shipping and delivery partners
- Website and store platform providers
- Marketing and analytics tools
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze traffic, and support marketing efforts.
You can control cookies through your browser settings.
6. Data Retention
We keep your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain uses of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at: support@alma-dorada.com
8. Email Marketing
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
9. Security
We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
10. Third-Party Services
Our website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.
12. Contact Information
If you have any questions about this Privacy Policy, you can contact us at:
Alma Dorada
Email: support@alma-dorada.com